TERMS AND CONDITIONS
Please check our booking page for payment details.
It is strongly recommended that you take out your own holiday cancellation insurance.
The maximum number to reside in the properties must not exceed 4 in Woodland Hideaway, 4 in Drewstone Arches
4 in Woodcutter's Cottage, 4 in The Roundhouse and 5 in Swallows Barn. (Please note that from 22nd April 2022 Swallows Barn will be sleeps 4, 2 bedrooms, 1 twin and 1 double both upstairs). Only those people named on the booking form are entitled to stay. If it is found that more people than agreed are using the property, this will be considered a breach of contract and the holidaymaker and their party will be asked to leave immediately without any refund. Sub letting of the property is prohibited.
We reserve the right to refuse a booking without giving any reason.
We do not provide cots, high chairs or stairgates.
Under no circumstances must any additional family or friends visit you at your cottage during your stay.
We reserve the right to refuse admittance if this condition is not observed.
If you should wish to add to or change anything from your original booking you should advise us as soon as possible.
Changes will be allowed at our discretion. Full Payment of your holiday is due at time of booking.
Wifi -This is free but is subject to availability and network conditions, and may not be available 24 hrs a day. The wifi is provided for pleasure and not business purposes.
Drewstone Farm cannot accept responsibility or liability for work taking place outside our farm boundary, or for nuisance or noise resulting from third party activity over which we have no control.
PAYMENT METHODS FOR DIRECT BOOKINGS
Payments can be made by bank transfer to: Lloyds Bank account in the name of Katie Toft,
Account number 72707760 Sort code 30-91-79
Please use your surname for the reference on the bank transfer.
Print off the booking confirmation email and post it to us with a cheque for the full amount,
payable to: Katie Toft and posted to: Drewstone Farm South Molton, Devon EX36 3EF.
You may also pay via PayPal we can send you a link upon request,
this method is also available via the PAY NOW button when booking with us through our booking and availability page (there is a 3% surcharge when using Paypal).
Cancellation is required in writing either by post or email.
In the event of cancellation on the part of the client, we strongly recommend taking out your own holiday cancellation insurance.
In the event that the owners are forced by unforeseen circumstances to cancel a reservation, they
undertake to make every effort to secure the rental of a similar property of equal standing or arrange an alternative date for your stay.
Failure to do this will result in all monies being refunded.
ARRIVAL AND DEPARTURE TIMES
You may arrive any time after 4pm on the day of your arrival. Please do not arrive before this time, you will not be able to drop anything off or use any of our facilities prior to check in time.
Each cottage has a key safe by the main entry door on your cottage. You will be provided with a keycode number once we have received your booking and full payment.
You must vacate the property and Drewstone Farm, strictly no later than 10am on the day of departure (including any car parking space).
For the duration of your stay at the property, you will be responsible for the property and will be expected to take good care of it.
The client undertakes to leave the cottage, its fixtures and furniture in the same condition as they were
All properties and buildings at Drewstone Farm are strictly NON SMOKING.
We have fields, woodland, uneven ground, farm machinery and livestock within the grounds of
Drewstone so care should be taken at all times. Children using the play area, (only for guests booked into Woodcutters Cottage) or exploring the grounds must be supervised by an adult at all times.
All damages and breakages are the legal responsibility of the hirer and should be reported to us immediately and paid for. Drewstone Farm reserve the right to charge the client for any breakages, damage or extra cleaning required of the property found on or after departure.
Please do not cause annoyance or become a nuisance to fellow holiday makers, or adjoining
No candles, fireworks/lanterns or any fires are not permitted on or around the property at any time.
Lost property: Will be kept for two weeks, postage must be paid for up front for any items returned by mail.
We do not permit the charging of electric vehicles at the cottages.
We do not allow pets in any of our cottages or on Drewstone Farm.
If you fail to observe our terms and conditions we have the right to terminate your booking, even if
you are at the property, by asking you to leave at once without any compensation becoming payable
to you. We reserve the right to enter the property at any time should the need arise and carry out
Online shopping deliveries: We do not offer an unload service and it is not our responsibility if you are not here to take deliveries yourselves.
Lost keys: A £10 charge will apply for lost keys.
Our agreement is with the lead booker of the party only.
We can rearrange your booking to a different date if either your postcode or ours is subject to Covid restrictions which prevent you from travelling.
In the event of a price difference between the originally booked stay and the rearranged stay, the difference must be met by either party.
Limitation of our liability
from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot
be excluded or limited by English law. To the extent permitted by law, we exclude all conditions, warranties,
representations or other terms which may apply to our site or any content on it, whether express or implied.
We will not be liable to any user for any loss or damage, whether in contract, tort (including
negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
Use of, or inability to use, our site; Damage, loss, theft, injury or any damage suffered whilst at a property;
Loss or theft due to online fraud outside of our control;
Failure of the property to meet all legislative requirements
(since this is the responsibility of the property owners);
Use of or reliance on any content displayed on our site;
For any temporary defect or stoppage in the supply of Electricity, Gas, Oil, Water or Broadband;
For any death or injury to the client or people or animals under his or her responsibility;
For any loss or theft of property belonging to the client or other people under his or her responsibility;
For any loss, damage or injury which is a result of adverse weather conditions, riot, war, strikes, disease or
other matters beyond the control of the owner; or
For any loss, damage or inconvenience caused to or suffered by the client.
Business users, please note that in particular, we will not be liable for:
loss of profits, sales, business, or revenue; business interruption; loss of anticipated savings;
loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.
WORKING PARTIES/GROUP BOOKINGS
We regret we cannot accept bookings from working parties or large party groups.
During school holidays we do not accept bookings in more than one cottage for any group.
PARKING & ACCESS
There is parking for 2 cars outside each cottage.
All vehicles are left at the owner’s risk.
Access to Drewstone Farm is via a good concrete drive, however we do not except any liability of
damage to you or your vehicle.
LOCAL ROADS AND LANES
We do not accept any liability for damage caused to vehicles or persons whilst travelling on local roads and our farm lanes.
These are quite narrow and winding in places and must be driven with care, caution and at a safe speed.
All services servicing the properties i.e. Electric, Gas, Oil, Water, Logs and broadband are included
within the price. Bed linen and towels included.
LINKS TO OUR SITE
Where our site contains links to other sites and resources provided by third parties, these links are
provided for your information only. We have no control over the contents of those sites or resources.
CHANGES TO OUR WEBSITE
We may update our site (including these terms and conditions) from time to time and may change the content at any time.
However, please note that any of the content on our site may be out of date at any given time, and we are
under no obligation to update it.
We do not guarantee that our site, or any content on it, will be free from errors or omissions.
Although we make reasonable efforts to update the information on our site, we make no
representations, warranties or guarantees, whether express or implied that the content on our site is accurate, complete or up to date.
All cottages are managed on behalf of the owners.
You should raise any problems or concerns with us during your stay. We will not entertain complaints made after you leave.
Clients are strongly recommended to arrange a comprehensive travel insurance policy (including
cancellation cover) and to have full cover for the party’s personal belongings, public liability,
accidents, civil liability, repatriation and damage etc.